The ultimate guide to carpet stain treatment: Expert tips from Christchurch's carpet cleaning specialists

When spills happen, acting fast can be the difference between a temporary blotch and a permanent mark. Whether it’s red wine during a dinner party, muddy pawprints from the dog, or a mysterious stain courtesy of your toddler, knowing what to do—and what not to do—can save your carpet.

At Advanced Carpet Cleaning, we’re more than just your local carpet cleaner in Christchurch—we’re your complete carpet care specialists. That’s why we’ve created this practical guide to help you treat common carpet stains quickly, safely, and effectively. Think of it as your go-to rescue plan for unexpected messes.

Download the free stain treatment guide

Our Carpet Stain Treatment Guide includes a detailed list of over 50 common household stains and how to treat them safely.

Click here to download the guide

For an overview of dealing with carpet stains, here are a few key reminders.

First things first: Timing is everything

The quicker you act, the better your chance of fully removing a stain. Most carpet fibres—especially wool—are sensitive and absorbent, so time is critical. And work patiently: never scrub or rub! It’s one of the fastest ways to permanently damage your carpet fibres.

General stain treatment tips

Here’s your starting checklist before diving into any DIY cleaning:

• Avoid household cleaners not designed for carpet. Many contain harsh chemicals that can set the stain or bleach the fibres.

• Always blot, never rub. Use a clean, white towel and press gently to absorb liquids.

• Check your carpet type. Wool, nylon, olefin, or blends all react differently.

• If unsure, call a professional carpet cleaner before attempting anything. 

Common carpet stain scenarios (and what to do)

Let’s break down some of the most common culprits we see in Christchurch homes and how to treat them safely.

For dilution rates for cleaning solutions, application methods and important notes to read before starting a stain treatment please download the Free Stain Treatment Guide above. 

Red wine

Ah yes—the classic. If you’ve just knocked over a glass of Shiraz:

1.     Blot as much liquid as you can with a dry towel.

2.     Pour slowly a solution of gentle detergent and warm water over the area.

3.     Blot again gently and repeat with warm water.

4.     Repeat steps 2 and 3 until you’re no longer seeing red transferring onto the towel.

Still there? Don’t panic. You’ve made a good start. Red wine stains may require   professional treatment, especially on light-coloured or wool carpets.

Pet accidents (urine, vomit, faeces)

These can be tricky because they bring both stain and odour.  As soon as you can:

1.      Remove solids gently and blot up liquids.

2.      Apply a vinegar/water solution.

3.      Follow with gentle detergent and blot again.

Pet urine can soak into the underlay and subfloor, so for recurring odours, you may need a professional odour treatment.

Coffee and tea

Tannins in coffee and tea can cause staining fast—so act fast!

1.     Blot immediately.

2.     Use a mix of warm water and detergent.

3.     Rinse with cold water and blot dry.

Make-up, lipstick, and mascara

These often contain oils or dyes and tackled incorrectly can quickly become a much larger stain.

1.      Use dry-cleaning solvent very sparingly. See guide for suggested solvents and for application method.

2.      Blot gently.

3.      Rinse with a mild detergent and warm water.

What about tough stuff like paint?

There’s nothing quite as alarming as seeing paint on your carpet! For small amounts:

·        Water-based paint: Blot with warm water and detergent. Don’t let it dry.

·        Oil-based paint: Use mineral turps very sparingly and blot.

For large amounts, contact your insurer and/or give us a call for immediate help.

Pollen, printer toner, turmeric powder and soot: The don’t-touch list

·        Hold your vacuum hose 1cm above the stain and gently vacuum the loose material.

·        Do not use the vacuum head or press the hose onto the carpet.

When to call in the experts

If the stain remains, and/or :

·        Involves bodily fluids

·        Has soaked through to the underlay

·        Has already been treated using the Stain Treatment Guide

·        Has changed the colour of your carpet fibre

…it’s time to call the pros.

At Advanced Carpet Cleaning, we offer specialised stain and odour treatment services for carpets, rugs, and upholstery across Christchurch.

Top Local Tips for Christchurch Homes

·        Keep a stain kit on hand: white towels, mild detergent, vinegar, and a small spray bottle.

·        Avoid supermarket spot removers unless they’re recommended by your carpet manufacturer.

·        Schedule regular professional cleaning to lift out deep dirt and soil-attracting spills.

·        Add our stain treatment guide to your fridge or cleaning cupboard—you’ll thank yourself later.

Download the Free Stain Treatment Guide

We’ve put together a handy downloadable version of our Carpet Stain Treatment Guide. It includes a detailed list of over 50 common household stains and how to treat them safely.

Click here to download the guide

Need Help with a Stain Right Now?

We’re here for you.

📍 Based in Christchurch

📞 Call: 0800 566 576

📧 Email: office@advcarpetcleaning.co.nz

🕒 Open Monday to Friday, 9am – 4pm

Spills happen—but permanent stains don’t have to. Whether you need expert advice, emergency carpet stain treatment, or just peace of mind, Advanced Carpet Cleaning has your back.

Want to explore more helpful tips? Browse our blog for additional advice on keeping your home fresh, clean, and stain-free.