Professional Carpet Cleaning in Christchurch

We provide both steam cleaning and low moisture cleaning, tailored to your carpet type and needs for the best results.

Drying times vary depending on carpet type, condition, cleaning method, ventilation and ambient temperature. 

For instance:

• Wool carpet may take longer to dry than nylon
• Heavily soiled carpet requiring more intensive product use, flushing and extraction may take longer to dry than a lightly soiled carpet
• Cleaned carpet in a warm and well-ventilated room (ie. windows left open enough to create airflow) will dry more quickly than if the room is very cold and/or closed up
• The low moisture method of cleaning will leave the carpet virtually dry, whereas steam cleaning is likely to leave the carpet damp for a time

If you’ve experienced being left with a very wet carpet after a previous cleaner, rest assured we will never do this. 

Absolutely! We like nothing more than fully removing an unsightly stain!

Our team specialises in accurately evaluating stains and odours and choosing treatment/s best suited to your carpet. 

Our honest appraisal and treatment options will take into account your carpet age and type, the cause of the stain or odour, and if any DIY remedies have already been tried.

Yes, we use advanced molecular chemistry to target the specific pH of stubborn stains—including red wine, coffee, pet accidents, and milk—breaking the bond to the fibre without stripping original dyes.

The sooner you address a spill, the better your chances of avoiding permanent stains. 

For pollen, printer toner, liquid ink, paint or oil  DO NOT follow the instructions listed below; instead, refer to the FAQ above: What about pollen, printer toner, liquid ink, paint, and oil?

For most other spills, here's a quick step-by-step guide:

Scrape solids: Gently scrape solid matter toward the centre without pushing it deeper into the fibres.

Blot liquids: Use a clean, white cloth to soak up as much liquid as possible.

Dilute and step: Pour warm water over the spill (250 - 500ml at a time for a small to medium spill), cover with folded towels, and step on them to absorb moisture. Repeat until absorbed moisture looks clear. 

Pet accidents: For fresh pet stains, repeat the process several times to prevent odour and staining.

Use detergent cautiously: A drop of detergent can help, but too much can leave a new stain.

No scrubbing: Never rub the carpet—it can damage fibres and make the stain permanent.

DOWNLOAD our FREE Stain Treatment Guide

If you're unsure, give us a call on 0800 566 576 for advice. 

Blot the spill immediately with a clean, dry white towel or paper napkin; never scrub or rub vigorously, as friction can permanently fray wool carpet cuticles and spread the stain deeper into the underlay.

Yes, our hot steam extraction combined with pile grooming helps relax crushed carpet backing and re-align flattened wool fibres to lift heavy furniture indents.

While deep thermal steam kills active larvae on contact, complete eradication requires specialized residual treatments.

👉 For complete pest management, visit our dedicated [carpet pest control page]

We want to say yes whenever possible, but for your protection and ours we always take into account: 

• Manufacturer’s cleaning instructions (usually outlined on a label on the back of the rug)
• Size, condition and location of the rug
• Any risk factors such as dye-run, viscose or silk content.

Yes, insurance companies are often very happy for us to provide you with the professional service you require. 

We recommend you check with your insurer first.

We liaise directly with you on all matters, and receive payment from you at the time of service which can be deducted from your excess in the event of a claim.

If required, we provide a report on the damage and the work we carried out, and any relevant recommendations which you can then provide to your insurer in the event of a claim. 

Yes, it’s important to us that the products we use are safe for all in your household, both during the cleaning process and afterwards. Our go-to products are friendly for people, pets and the environment too! They are only lightly scented to enhance the freshness of your clean space.  

Sometimes we need to use other products for tougher stains. If anyone in your household has product sensitivities, let us know so we can decide on an option you’re happy with. 

We also keep in stock a range of low-VOC products for use when significant sensitivities are a concern. Chat with us about these products when you call. 

Yes, we can take care of drying wet carpet, and any affected underlay, skirtings and subfloor. 

But if it may become an insurance claim, we recommend you advise your insurer first.

Yes, we provide urgent water extraction services to remove standing liquid, sanitise carpet underlay, and deploy drying equipment to prevent mold growth.

We accept Mobile EFTPOS, major credit cards, and direct bank transfers right at your door upon job completion.