The science of stain removal: why professional treatment matters

20 July 2025

We’ve all had THAT moment – watching in awful unstoppable slow-motion the wine glass (coffee mug, spaghetti bowl, or pizza box) tipping its contents onto the carpet. And as soon as it hits, people spring into action around us to do something – anything! – to fix the mess.


Some will reach for paper towels, others will run to the laundry to find a sprinkle of this or a spray of that. And while everyone else is trying to keep the dog off it the quiet ones will hit Google and look for quick-fixes to save the day.


We understand the panic. However behind every successful stain removal lies a comprehensive understanding of chemistry, fabric science, and specialist techniques that professional carpet cleaning services have mastered over years of research and experience.


And that’s why it’s best to ensure you’re relying on professional advice and treatment, not adrenaline and wishful thinking. We’d love to save you from blowing your chance of a successful stain removal if possible, so here’s what we know. 



There is smoke coming out of a beaker and test tubes.

The complex chemistry behind carpet stains

Stains aren't simply surface-level discolorations and stickiness; they're chemical bonds that have formed between foreign substances and fabric fibres.


Understanding these interactions is crucial for effective stain removal, and it's where the expertise of Advanced Carpet Cleaning becomes invaluable.


·        For a slightly unpleasant example, think about the differences between a protein-based stain like blood and a tannin-based stain like coffee. Blood contains haemoglobin and other proteins that coagulate (clot) when exposed to heat, making hot water treatment counterproductive. Coffee stains, on the other hand, contain tannins that bind to fabric fibres through hydrogen bonding, requiring an entirely different approach.


Other very different types of stains are grease vs rust, candle wax vs crayon, and pet urine vs lipstick. Clearly, stain treatments require an understanding of the chemical behaviours of different substances.


·        The pH level of cleaning solutions plays another critical role in stain treatment success. Acidic stains require alkaline treatments, while alkaline stains need acidic solutions to neutralise and lift them from fibres. The carpet then needs to be returned to a neutral or slightly acidic state to halt the ongoing pH interactions which could lead to damage.


·        And underpinning all carpet stain treatment choices is the carpet type. Aside from whether it’s a loop pile or cut pile, carpet stain treatments will vary depending on whether the carpet is wool or synthetic, and if synthetic then what family of fibre types: nylon, acrylic, or polypropylene.

Balancing all these important factors is something that Advanced Carpet Cleaning in Christchurch has mastered, ensuring that treatments are both effective and safe for your valuable soft furnishings.


Upholstery fabric knowledge is vital

Understanding fabric composition is fundamental to successful stain treatment, and this knowledge extends far beyond basic categories like cotton or polyester. Our Advanced Carpet Cleaning Christchurch technicians understand how different materials respond to cleaning, and avoid treatments that could cause shrinkage, discolouration, or texture changes.


·        Natural fibres

Natural fibres like wool, cotton, linen, viscose and silk require entirely different approaches than synthetic materials. Wool's protein structure makes it susceptible to alkaline damage. Silk's delicate structure requires careful moisture control and pH-neutral cleaning solutions to prevent water spotting and texture alteration. Some cottons and linens are less processed than others and need colour stabilising as part of any cleaning process, and special treatments are needed for viscose (also called rayon).


·        Manmade materials

Versatile indoor/outdoor fabrics are now widely used for both interior furnishings and outdoor items. The robust construction, durability, and versatility of olefin, for example, make it a popular choice, and it lays claim to some environmentally friendly attributes. It is highly cleanable as long as manufacturer’s instructions are adhered to. As it’s made from a petroleum by-product, it is prone to absorbing oily substances and attracting further soiling and dull over time.


Having your fabric product name handy will help us advise you on your stain treatment options. 



A green sign that says other issues just ahead

The road to hell is paved with good intentions: why DIY approaches backfire

Nobody likes to spend money unnecessarily, and while the internet is awash with home remedies and quick fixes for stain removal, many of these well-intentioned solutions make matters worse. The most common mistakes are:


·        Applying an incorrect (and often undiluted) solution to it.

·        Trying several cleaning products one after the other to try and fix a stain: this mix of chemicals will often result in worsened, more stubborn stains. If you’re tempted to do this, our best advice is reach for the phone instead! Give us a call for advice or a service visit.

·        Rubbing and scrubbing – save that for an oil spill on your concrete driveway! When it’s a carpet or upholstery stain, this action doesn't lift the stain; instead, it pushes the substance deeper, spreads the stain making it larger than it ever was, and makes professional removal more challenging. 


In contrast, professional steam cleaning techniques use controlled moisture and extraction methods that lift stains from deep within fibres without causing damage or spreading.


The safest and most efficient way to treat carpet stains is to call Advanced Carpet Cleaning.


Keep calm and be kind to your carpet

Feeling panicked or desperate to rescue a stained carpet from permanent damage is likely to result in you using solutions or methods that will permanently damage it.


Treating a stain soon after it’s happened is best. For fresh stains, download our free guide to treating carpet stains.


Some stains can safely wait for professional treatment, and others can’t. Have a look in the guide and if it refers you to Recommendation # 6, that’s “call a professional”.


If you’re unsure, give us a call for guidance on best next steps.


Your carpets and upholstery represent significant investments. And the science of stain removal is complex. While DIY approaches might seem cost-effective initially, calling in the professionals is usually a better decision. Trust the professionals who understand the science behind carpet and furniture stains. Call us today to book your appointment on 0800 566 576.

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The word myths is written on a piece of paper in a file folder.
10 July 2025
Today, we're setting the record straight. If you've been hesitating to book professional carpet cleaning services because you've heard that carpets get dirty faster after being cleaned, you're not alone. This persistent myth has kept countless people living with dingy, worn-looking carpets when they could be enjoying fresh, vibrant flooring that enhances their entire living space and saves them money. So, let’s put this this common misconception to bed and reveal why quite the reverse is true. The origin of the myth The belief that carpets attract dirt more quickly after professional cleaning stems from experiences with poor cleaning services from decades past. When the carpet cleaning industry was in its infancy, basic detergents and inadequate extraction methods were quite standard. This combination resulted in soap residues being left in the carpet and carpets did indeed look dirty again faster than before. And so the myth was born, and here we are. However, modern professional carpet cleaning has evolved and innovated dramatically. Today's advanced equipment, experienced technicians, and science-lead cleaning solutions tailored to different fibre types eliminate this problem entirely, delivering results that keep your carpets cleaner and fresher for longer periods. The science behind proper carpet cleaning Understanding why the myth persists just involves comparing what happens during both proper and improper cleaning processes. Remember that cleaning agents (even hand soaps and laundry powders) are designed to attract and hold onto dirt so it can be rinsed away. When carpets are cleaned incorrectly , cleaning agents aren't fully rinsed and extracted from the fibres. These residual chemicals create a tacky surface that attracts and holds onto dirt particles, and the carpet will look dirty again soon after cleaning. You know when you peel an adhesive label off a product it can leave behind that thin film of stickiness? Before you know it, it looks like a dropped toffee apple, having collected all the dust and debris it came into contact with. Yuck! Well, cleaning solutions not removed from carpet will continue to do what they’re designed to do – attract and hold onto dirt, making the surface look grubby. However, professional carpet steam cleaning, when performed correctly, thoroughly removes both dirt and cleaning solutions from fibres ensuring your carpets stay cleaner and fresher for longer. The key really lies in the operator: · Using the right equipment in the right way · Understanding the characteristics of your carpet type · Investing in quality cleaning solutions and understanding them, and · Taking the time to clean and extract to ensure residues are not left behind. 
A man is standing in front of an advanced cleaning van.
10 July 2025
Good relationships are at the heart of any successful business. At Advanced Carpet Cleaning, we’re proud to work with some of Christchurch’s most well-known furniture stores, interior designers, and property managers. These relationships reflect the shared values we hold – professionalism, reliability, a commitment to care, and a penchant for quality. From upholstery care referrals to tricky carpet stain treatments, these businesses trust us to deliver results that uphold their high standards. In this blog, you’ll get a quick look at some of Canterbury’s favourite businesses and how they utilise our services. Classy Interiors When you buy a premium suite or designer rug you’re prioritising quality, and long-term style and comfort. Some of Christchurch’s most exceptional furniture retailers – like BoConcept, DA Lewis, ECC, Frobisher, McKenzie & Willis, and Trenzseater, and bespoke manufacturers such as Montreux Furniture – have us on speed-dial for: Professional Organic MicroSeal fabric protection bookings, pre- or post-delivery, giving long-term protection for easy maintenance Upholstery and area rug care referrals or bookings, including cleaning and stain treatment services, care recommendations, and insurance reports after accidental damage Comprehensive follow-up care whenever needed to ensure you get full use and enjoyment from your purchase.  The happy customers of these retailers have peace of mind knowing they’re supported by a trusted local team.